A new perspective on personal skincare — thoughtfully made for you

PERSONALAB / PRIVACY

Privacy &
cookies.

Skincare is personal — so is your data. This page explains, plainly, what we collect on this site and the rights you have over it.

What we collect

When you check out, we keep the name, email and phone number you share, together with what is in your bag, so we can follow up on your order.

If you take the skin quiz, we keep your answers and the serum we matched — they help us understand which needs are most common and improve the quiz.

If you request an atelier appointment, we keep your booking details so we can confirm it.

With your permission only, we measure visits anonymously — which pages are read and in which language. No advertising, no third-party trackers, no profiling.

Cookies

Essential cookies keep the site working: your language choice and your bag survive between pages. Analytics cookies run only if you accept them in the cookie banner, and you can change your choice at any time from the “Cookie settings” link in the footer.

Your rights

You can ask to see, correct or delete the data we hold about you at any time — visit us at the pharmacy or write to us and we will take care of it. You can also withdraw your analytics permission whenever you like.

We keep your data only as long as it is useful for your orders and our care of your skin, and never sell it to anyone.

© 2026 personaLab — all rights reserved.